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Posts Tagged ‘outage’

Amazon apologizes for Netflix’s Christmas Eve streaming outage

December 31st, 2012
Amazon Web Services explains that the disruption occurred when data was accidentally deleted from the traffic apportion system. [Read more]



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Grinch Hits Netflix on Christmas Eve; Net Services Blamed

December 26th, 2012
If you were one of millions who sat down after Christmas Eve dinner to curl up with a good movie on Netflix, you may well have been disappointed; and not just because Dark Knight Rising wasn't listed in the new releases.

Netflix suffered an unfortunately timed outage lasting about seven-and-a-half hours Monday night, causing more people to spend quality time actually talking to their relatives. Red-faced Netflix issued an apology, although it blamed the outage on technical troubles its service provider Amazon was having.

Terrible Timing

"We're sorry for the Christmas Eve outage and we're aware that many of you are having trouble streaming," the company posted on its Facebook page Monday. "Our teams are working hard along with Amazon Web Services to address the issue, and we hope to be back up as quickly as possible. Stay tuned for an update once the problem has been resolved."

The company even acknowledged the "terrible timing" in a tweet at 4:25 p.m. on Dec. 24, promising that engineers were hard at work on the problem.

That was followed on Christmas afternoon with a "huge thanks to members for being patient. You should now be able to stream Netflix as you normally do. We hope everyone has a wonderful holiday."

Behind the Scenes

The trouble wasn't the fault of the Los Gatos, Calif.-based video-rental giant, which had 26 million subscribers as of the middle of last year. It uses Amazon's Web Services (AWS), based in northern Virginia, for streaming. In its status dashboard Monday 3:15 p.m. Pacific Time, Amazon reported of its CloudSearch service "Creating new domains and indexing operations are unavailable in us-east-1. Existing search domains continue to serve search queries."

Earlier, at 1:50 p.m. Pacific Time, AWS reported of its Elastic Load Balancer service "We are investigating increased error rates for Elastic Load Balancing API calls in the...



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Netflix outage mars Christmas Eve

December 25th, 2012
The company's video streaming service went down for an undetermined number of people across the Americas yesterday. The outage continued into Christmas morning for some customers. [Read more]



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Tumblr goes dark with massive outage

December 12th, 2012
After rolling outages the past couple of weeks, the popular blogging platform experiences more major hiccups today. [Read more]



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Facebook suffers major outage, knocked offline

December 10th, 2012
It's not just you. The social network experienced a major outage this evening, though it remains unclear what caused it. [Read more]



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War-torn Syria sees restoration of Net after two-day outage

December 1st, 2012
The Internet is back online in most of the country after an outage some say was orchestrated by the government to disrupt opposition forces. [Read more]



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Apple’s iMessage service experiencing another disruption

November 18th, 2012
Apple says "some" users are unable to send and receive texts on the proprietary platform but does not indicate how widespread the outage is. [Read more]



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Yahoo apologizes after fantasy site goes down

November 13th, 2012
Yahoo Sports is apologizing for a site outage that left thousands of fantasy football players complaining of last-minute lineup problems and possible lost money on an NFL Sunday.Ken Fuchs, head of entertainment, ...


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Yahoo apologizes after fantasy site goes down

November 13th, 2012
Yahoo Sports is apologizing for a site outage that left thousands of fantasy football players complaining of last-minute lineup problems and possible lost money on an NFL Sunday.


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Yahoo apologizes – Tue, 13 Nov 2012 PST

November 13th, 2012
Yahoo Sports is apologizing for a site outage that left thousands of fantasy football players complaining of last-minute lineup problems and possible lost money on an NFL Sunday. Ken Fuchs, head of entertainment, sports and games at Yahoo Inc., emailed players early Monday to apologize for problems with the site and its mobile apps. Fuchs says the outage started about one hour before the first ...


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